Stephen de la VegaRésumé

Career Overview

Versatile professional and hands-on leader who motivates, trains and coaches employees to drive progress toward company projects and milestones. Energetic consultant and owner of an IT Consulting business with comprehensive analytical and business communications experience. Also proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in a wide assortment of operating systems, applications, hardware, and networking equipment. Desires a leadership role in a forward-thinking and innovative company.

Qualifications

Strong troubleshooting and analytical skills
Patient and diligent
Strategic thinker
Systems design
Accounting and finance background
New technology and product research
Decisive leader
IT security policies and Information security
Effective negotiator
Network penetration testing
Employee training and development
UNIX/Linux, Windows XP/7/8/8.1, Mac OS X
Self-directed
Accomplished with mobile devices including iOS and Android

Experience

Owner – WebSentience, LLC 2002-Present

Built innovative IT Consulting business from scratch serving consumers with cutting-edge IT solutions and strategies.

Education

University of North Carolina at Chapel Hill 2011-2014

Bachelor of Arts in Economics

  • Coursework in Micro/Macro/Financial Economics, Linguistics, and Information Assurance

  • Proficient with Matlab, Stata, and Microsoft Excel for advanced modeling and forecasting

  • Member of the Tar Heel Rifle & Pistol Club

    • Senior Executive Board Member

    • Developed club bylaws with special emphasis on compliance, regulation, and safety

    • Oversaw all safety training and helped to coordinate personnel and materials during club events

    • Created lesson plans and documentation for club to ensure long-term sustainable future

    • Created and currently maintain club website, which is now a primary means of communication between club members

Central Piedmont Community College 2009-2011

Associate of Arts with focus in International Business

  • Tutored and mentored students at Coulwood Middle School with the Bell Afterschool Program

Gaston Day School 1998-2002

High School Diploma

Accomplishments

Requirement Analysis

  • Consistently completed business requirements analysis including the evaluation of systems specifications for client sites ahead of deadlines.

IT Support

  • Managed and maintained 2 servers, 15 users and 50 desktops and laptops.

SEO/SEM Strategies

  • Increased website traffic through effective meta-tagging, blogging and search engine submissions.

Research

  • Investigated and analyzed client complaints to identify and resolve issues.

Customer Service

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Certifications/Specials Interests

NRA Range Safety Officer:May, 2013

  • NRA #: 199317393

TESOL/TEFL Certification:Spring, 2010

  • Acquired certification to teach English to non-native English speakers in either an immersive or conversational setting

Amateur Radio License:March, 2001

  • Call sign KG4MGM